Encouraging feedback is one of the most important communication skills that can be used to engage with other members in your project team. Just like all project leadership skills, it takes practice to help build your confidence and improve this skill. When feedback is given in the right way and with the right intentions, encouraging feedback can help put you on the right road to performance greatness.
It is important for the project manager (PM) to provide feedback to team members, so they hear the PM’s thoughts and suggestions on what they are doing well and not. This helps to show your project team members that you care about their success and helps to motivate them to continue improving.
Types of Feedback the Project Manager Can Provide to Team Members:
- Affirmative Feedback: Helps to maintain good performance by telling someone they have done a good job, as this helps reward the person and encourages them to continue that type of positive behavior.
- Development Feedback: Helps people see what they can do differently, to possibly assist in changing their behavior and performance
As the project manager, how would you answer the following questions:
- Do you provide feedback to project team members?
- What type of feedback do you give (Affirmative or developmental or both)?
- What is the best method of feedback do you use?
- How frequently do you provide feedback to project team members?